Our Mission

To revolutionize customer service into a strategic asset that delights customers and fuels business growth.

About

Our Team

What we do.

Dial AI, founded in 2023 and based in Vancouver, BC, leverages over 30 years of collective experience in the utility software space.

Since our inception, we’ve specialized in building, deploying, and maintaining advanced AI systems. Our expertise lies in crafting custom large language models tailored to your business needs and offering on-premises deployments for enhanced data privacy.

By blending the precision of AI with natural language understanding, Dial AI is transforming the way customers interact with your business.

Leadership

Peter Dunn

CEO

Grady Palfrey

VP of Operations

Harper Grieve

VP of Artificial Intelligence

Marcus Dunn

VP of Engineering

Jaden Howard

VP of Product

Luke Duncan

VP of Quality Assurance

contact us

Drop us a message and we will get back to you!

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